Public API Documentation

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Home Calls

Originate OrigionateFeature and OrigionateAnyFeature GetCurrentCalls GetTenantCurrentCalls GetAllCurrentCalls HangUpChannel HangUpAnyChannel TransferChannel TransferAnyChannel GetProvisioningTemplate GetCallActivity

DoNothing Time PdfConvert

GetSimpleSipStatus GetAnySimpleSipStatus GetExtensions and GetTenantExtensions GetSipAccountDetails UpdateSipAccountDetils ShowRegistry GetExtensionCallerIDs ExpireRegistration GetExtensionRegistrations GetExtensionDetails GetExtensionOutboundDiallingRestrictions GetExtensionVoicemailSettings GetExtensionProvisionSettings GetExtensionApiSettings GetExtensionBlocking GetExtensionScreening GetSipDetails GetPhoneStatus GetExtensionForwarding ShowPhonePassword GetExtensionPicture SetPbxRecording SetAccountApiSettings UpdateTenantAnonymousCli GetExtensionGroupsByAccountId GetExtensionGroup AddExtensionGroup EditExtensionGroup RemoveExtensionGroup UpdateExtensionGroup AddRegistration RemoveRegistration ReloadForExtensionAdd AssignRegistrationToExtension GetWhiteLabelId GetTenantPhoneStatus UpdateExtensionOutboundDiallingRestrictions UpdateExtensionVoicemailSettings UpdateExtensionProvisionSettings UpdateExtensionApiSettings UpdateExtensionBlocking UpdateExtensionScreening UpdateExtensionForwarding UpdateExtensionPicture RemoveRegistrationFromExtension GetUnGroupedExtensionsByAccountId GetGroupedExtensionsByAccountId GetTotalUnassignedExtensionsByAccountId GetTotalExtensionsByGroupByAccountId GetCallbacks AddEditCallback DeleteCallback UpdateExtensionBasicDetails GetSipExtensionDetailsByTenantName GetMyPhones AddEditPhone RemovePhone GetSipExtensionsDetailsByTenantName GetPhoneSettings SetPhoneSettings GetBlfSettings SetBlfSettings GetWhiteLabelByUrl CheckMac CheckMacLocation GetUserAccounts GetUserAccount GetUserAccountDetails GetShopperAccountDetails GetAnyCallingCredit GetTmsUserAccountDetails GetTmsUserAccountDetailsByShopperId GetScripts ResellerGetPhones SpyOnExtension ResellerAddEditPhone ResellerRemovePhone TrainExtension TrainAnyExtension BargeIntoExtension BargeIntoAnyExtension GetFullSipStatus GetAnyFullSipStatus UpdateCallerID

AgentLogon AgentLogoff AgentPause AgentUnpause AddToQueue and AddToAnyQueue RemoveFromQueue RemoveFromAnyQueue PauseQueueMember PauseAnyQueueMember ResumeQueueMember ResumeAnyQueueMember SetAnyQueuePenalty SetQueuePenalty GetTenantQueuesWithMembers GetQueueDetails GetQueues DeleteQueue DeleteMyQueue GetAnyQueue GetMyQueue AddEditQueue AddEditMyQueue GetMyQueues GetAnyQueues GetAgentQueues EditQueueMembers GetRouteTagQueueCalls CheckQueueInUse GetOutboundQueues GetOutboundQueuesWithDisplayName SetMemberPenalty ConvertQueue GetRealtimeQueueSummaries GetRealTimeQueueDetails GetQueueCalls GetQueueAnalytics GetQueueLogData

RegisterWebSocket

Call Detail Records

GetCdrDetails GetCdrDetails TMS GetCdrChain SetCrmTag SetCallNotes GetCallDetailRecords NoCount GetCallDetailRecords and GetAnyCallDetailRecords

Customer Relationship Manager

AddCrmCompany UpdateCrmCompany DeleteCrmCompany GetCrmCompany GetCrmCompanies UpdateContactAgentWorkspace DeleteCrmBranch DeleteCrmContact DeleteCrmCustomTemplate DeleteCrmSource AddCrmBranch UpdateCrmBranch GetCrmBranch GetCrmBranches AddCrmContact UpdateCrmContact GetCrmContact GetCrmContacts GetCrmCustomTemplates GetCrmCustomTemplate AddCrmCustomTemplate UpdateCrmCustomTemplate GetCrmSources AddCrmSource EditCrmSource UploadCrmSource EnableProvisionContacts DisableProvisionContacts GetProvisioningUrlKey

Call Recordings

DownloadCallRecordingByFilename DownloadCallRecordingByUniqueId DownloadCallRecordingByCdrID DownloadAnyCallRecordingByUniqueId DownloadCallRecording and DownloadAnyCallReco PlayCallRecordingByFilename GetCallRecordings and GetTenantCallRecordings GetCallRecordings NoCount UploadFileToS3 DownloadFileFromS3 GetFilesFromAmazonS3 DownloadCallRecordingBySipCallId PlayCallRecordingBySipCallId UpdateCallRecording UpdateMyCallRecording

GetInboundCallingHistory GetOutboundCallingHistory GetOutboundCallHistory CalledStationCount getOutgoingCallHistory GrandTotals getOutgoingCallHistory ExtensionAnalysis getOutgoingCallHistory ExpensiveCalls getOutgoingCallHistory LongestCalls getOutgoingCallHistory DestinationCosts getOutgoingCallHistory CellularNetwork getOutgoingCallHistory ExtensionGroups getOutgoingCallHistory CategoryType getIncomingCallHistory FrequentCallers GetOutgoingCallHistory NoCount GetOutboundCallingHistoryCSV getIncomingCallHistory HoursOfTheDay getIncomingCallHistory InboundDialedNumbers getOutgoingCallHistoryExtensionGroups

GetFeatureCodes

GetContact AddContact AddAnyContact AddContacts UpdateContact DeleteContact ClearAllContacts GetContacts GetAnyUserContacts GetUserContacts GetTmsContacts GetTmsContactsUncached GetTmsContactsByAccountType SyncContacts SyncAnyContacts UploadContactsCsv PhoneNumberLookup

GetAgentLoginHistory GetAgentPauseHistory GetAgentStatus UpdateAgentStatus SetupAgent GetAgentConfigs GetPauseCodes AddPauseCode UpdatePauseCode GetPauseCodeDetails DeletePauseCode PerformExtensionCallBack IsAgent AgentOriginate GetAnyPickupGroups AddEditPickupGroup DeletePickupGroup GetAgentQueueSummary GetAgentAnalytics (Agent)GetAgentAnalytics (Participant)

Alternative Apps

GetAlternativeAppsAccess

GetAnyMailboxes AddEditMailbox GetVoicemailMessages GetVoicemailMessageFile RemoveVoicemailMessage RemoveAllVoicemailMessage GetVoiceDetailsSummary UpdateVoiceDetailsSummary GetAccountSettingsSummary UpdateAccountSettingsSummary GetAccountSettingsAndRestrictionsSummary DeleteMailbox GetMyMailbox

Integration Center

AddIntegrationGroup UpdateIntegrationGroup DeleteIntegrationGroup GetIntegrationGroups GetIntegrationGroupsWithWebhooks GetIntegrationGroupDetails GetIntegrationUserDetails GetIntegrationUsers AddIntegrationUser UpdateIntegrationUser DeleteIntegrationUser GetGroupWebhooks GetTenantWebhooks AddIntegrationWebhook UpdateIntegrationWebhook GetIntegrationWebhookDetails DeleteIntegrationWebhook GetQueueWebhooks SetIntegrationWebhookColumnsToShow GetQueueWebhookDetails UpdateWebhook LinkWebhookToQueue RemoveQueueWebhookLink LogWebhook

GetAvailableConferenceDIDs OriginateConferenceCalls LockScheduledConference UnlockScheduledConference StartRecordConference StopRecordConference DeleteScheduledConference GetConferenceRecording MuteScheduledConferenceParticipant UnmuteScheduledConferenceParticipant KickScheduledConferenceParticipant LockPermanentConference UnlockPermanentConference MutePermanentConferenceParticipant UnmutePermanentConferenceParticipant KickPermanentConferenceParticipant DeleteConferenceParticipants DeleteMeetMe GetMyMeetMes GetAnyMeetMes GetAnyMeetMe GetMyMeetMe DeleteMyMeetMe AddEditMyMeetMe AddEditMeetMe GetScheduledConferences

DiagnoseOutboundCall GetCacheDetails GetServers GetNetworkStatus GetNetworkMessage GetMessages GetVibeStatus GetAccountVibeStatus GetVibeSyslog GetVibeconnectivityStatus GetAllVibeIpAddresses

GetActionGroup GetActionGroups SetDefaultActionGroup DeleteAction DeleteActionGroup GetAction AddEditAction SetActionsOrder AddEditActionGroup EditActionGroupMappings GetInboundRouteAnalytics GetInboundRouteCallLogs GetInboundRouteLogsEventDetails

Mobile Push Notifications

RegisterMobileDevice

Add Campaign GetAllCampaignsBasicInfo GetCampaignDetails UpdateCampaignDetails UpdateCampaignStatus ChangeCampaignPriority DeleteAutoDialerCampaign GetCampaignCurrentCalls UpdateCampaignListDetails GetCampaignListDetails ChangeListPriority DeleteCampaignList SetListAutoStop AssignMultipleAgentsToList AssignMultipleAgentsToCampaign UpdateCampaignListStatus GetCampaignAgents GetCampaignsAgents GetListAgents UnAssignListAgent GetAllTenantCampaigns AddTenantCampaign DeleteCampaign UpdateCampaignCustomColumns GetCampaignInComplateData GetCampaignExtensionSummary GetCampaignExtensionSummaryNew GetCampaignData AddCampaignExtension GetCampaignCallStatus UpdateDialerRowDetails GetAgentMappings GetPowerDialerAgents ToggleAgentCampaignHold DialerTrickleFeed GetClientDetails UpdateClientDialStatus UpdateClientStatus UpdateClientDetails FindValidCall PowerDialerGetContacts PowerDialerGetContactDetails AddDontCallItem DeleteDontCallItem GetDontCallList GetCampaignDontCallList GetListDontCall GetCallLogByNumber GetDispositionDetails AutoDialerUpdateLead SubmitDisposition UpdateAgentCallCrmTag LogSipTraffic GetAgentStats GetRealtimeAgentStats GetAgentRealtimeStats GetListStats GetRealtimeListStats GetCampaignStats GetRealtimeCampaignStats GetCallOutcomeStats UploadNewCampaignList DeleteUploadLog GetUploadStatus DialerApiVersion GetExtensionWeekCDR DialerSetPriority PerformPowerDial InsertDailerCampaignData GetCampaignFilterData GetCampaignXMLData GetCampaignId GetListClients GetCampaigns AddClientsToList GetCampaignLists GetClientsByStatus GetActiveCallDetails DeleteAutoDialerClient GetCallLogs

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